Customer Support

Start a points program in minutes to reward your customers

Points Program

Encourage traffic to specific pages by rewarding customers with points when they click a URL.

Reward Points for Visiting a URL

Make your customers feel special by rewarding them with loyalty points on their birthday!

Reward Points for Customer Birthdays

Encourage new customers to join your loyalty program by offering points just for signing up!

Reward Points for Signing Up

Encourage repeat purchases by rewarding customers every time they place an order!

Reward Points for Placing an Order

Boost customer engagement and build trust by rewarding points when customers leave a product review!

Reward Points for Leaving a Review

Boost your brand’s online presence by rewarding customers for engaging with you on social media!

Reward Points for Social Media Engagement

Use Loloyal’s API to build custom ways for customers to earn points—perfect for unique actions beyond built-in options.

Create Custom Loyalty Actions via Loloyal API

Use Visit a URL for easy setup or API for advanced, customizable actions.

Loloyal Custom Actions: Visit a URL vs API Integration

Offer customers multiple ways to collect loyalty points by engaging with your brand.

Ways to Earn

Coupons are a powerful way to reward your loyal customers and encourage repeat purchases.

How to Set Up Coupons

Loloyal generates discount codes for your loyalty rewards. Customize the prefix to easily organize and identify these codes.

Customize Discount Code Prefixes in Loloyal

Easily cancel a redeemed reward and return points to keep your loyalty program accurate and fair. Perfect for canceled orders or mistakes.

How to Revoke a Reward and Refund Points

You can choose whether customers can use discount coupons when purchasing gift cards.

How to Apply Discount Coupons to Gift Card Products

Free Product and Free Shipping Reward

Empower your marketing efforts by creating custom coupon titles

Make your loyalty program rewarding by offering customers easy and exciting ways to redeem their points!

Ways to Redeem

Easily connect Loloyal with your Shopify POS system to bring your loyalty program into your physical store.

Add Loloyal to Shopify POS

Connect your loyalty program with Shopify POS to reward customers both online and in-store. This allows shoppers to earn and redeem points seamlessly at physical locations.

Shopify POS

Encourage customers to stay active by setting an expiration period for unused points.

Configure Points Expiry

Deducting points earned from refunded or canceled orders helps maintain a fair and accurate loyalty program.

Points Cancellation for Refunded or Canceled Orders

Manage customers who are eligible to earn and redeem points, and track their VIP status.

Program Participants

Update order settings

Deciding How Much Points Are Worth

Manage the core settings of your Loloyal program to control how your loyalty experience looks, feels, and functions.

Settings

Loloyal.com

Find answers and get help from Intercom Support and Community Experts

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