Introduction
By offering points for product reviews, you encourage more sign-ups for your loyalty program, boost customer engagement, and gather valuable user-generated content.
This guide will help you set up rewards for reviews using supported apps and integrations.
📝 Note: We currently support:
Trustoo.io – Free plan supported
Judge.me – Requires paid plans on both Loloyal and Judge.me
Other review apps – Can be connected via Shopify Flow
Walkthrough Video
How to Set Up ‘Write a Review’ as a Way to Earn
1. From your Loloyal Dashboard, go to Program > Points
2. Find the Earn Points section, click Add ways to earn points, and choose Write a site review in the prompt
3. Fill in all the fields on the page
Review app - Select Trustoo.io or Judge.me. Other reviews apps require Shopify Flow integration
Earning value - Enter how many points your members should earn after posting a product review
Bonus Points (Optional): Set additional rewards for photo/video reviews
Limit: Restrict how often a customer can earn points for this action
4. (Optional) Customize the reward:
Edit the Name to match your brand tone (e.g., "Leave a Product Review")
Upload a custom icon or use the default icon for this action
5. Save changes, and continue with the setup according to the review app.
Common Questions
1. Do I need paid plans on both Loloyal and Trustoo.io to reward for reviews?
No. The free plans on both apps support review-based rewards. If you need additional features like more review displays, please consider upgrading.
2. Why does Judge.me show as "Disconnected" even though I’ve installed it?
This usually means the app hasn't been fully integrated yet.
To connect Judge.me: Go to Integrations > Judge.me, click Setup, and enter your Judge.me Private API key to complete the integration.
⚠️ Please note: Judge.me’s API access is only available on paid plans.
3. How to find my Judge.me API key?
In your Judge.me Dashboard, go to:
Settings > Integrations > View API Token > Private API TokenCopy the Private API Token
Then, in Loloyal, go to Integrations > Judge.me, click Setup, and paste your Judge.me Private API Key to complete the connection
