Customer Support

Encourage customers to stay active by setting an expiration period for unused points.

Configure Points Expiry

Deducting points earned from refunded or canceled orders helps maintain a fair and accurate loyalty program.

Points Cancellation for Refunded or Canceled Orders

Manage customers who are eligible to earn and redeem points, and track their VIP status.

Program Participants

Update Order Settings

Deciding How Many Points Are Worth

Manage the core settings of your Loloyal program to control how your loyalty experience looks, feels, and functions.

Settings

Loloyal.com

Find answers and get help from Intercom Support and Community Experts

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