Introduction
Thank you for choosing Loloyal as your rewards program. We are excited to have you on board! This article aims to guide you step by step on how to switch from your current rewards program to Loloyal. We are committed to making the transition as smooth as possible, and we are confident that you will enjoy our program's unique features and benefits. So, let's get started! The following instructions will help you switch to Loloyal quickly and easily. Get ready to take your rewards experience to the next level!
Import your customers' birthdays.
Step 1. Export your customers from the other app in CSV format.
Step 2. Select Settings in Loloyal -> Then find the Import Loyalty data option.
Step 3: Upload the CSV file in the correct format.
1. Be sure to import in the format of MM-DD (month-date), otherwise it cannot be imported.
2. MM (month) range 01-12, DD (date) range 01-31.