Introduction
A great customer experience is all about the details. With Loloyal, you can personalize the prefixes of discount codes your customers receive. This highly requested feature helps you:
Reinforce your brand identity
Make discount codes easier to recognize
Create a more professional, polished rewards experience
In this guide, we’ll show you how to customize your discount code prefixes in Loloyal to better reflect your brand.
Walkthrough Video
How to Customize Discount Code Prefixes
To begin customizing your code prefixes:
Go to your Loloyal dashboard, navigate to Preferences > Orders.
Find the Discount code prefixes section. This is where you can manage and customize prefixes for your discount codes.
Prefix Customization Options
You can choose between two modes of prefix generation:
✅ Global Prefix Mode
All discount codes will use one shared prefix.
Example: LOLOYAL-123456
✅ Specific Prefix Mode
Assign different prefixes for different types of rewards. This offers more flexibility and branding control.
Here are the prefix types you can customize:
Prefix Type | Description | Default if Left Blank |
Loyalty reward prefix | Prefix for standard loyalty rewards | Uses Global Prefix |
Referral advocate reward prefix | Prefix for rewards earned by referring customers (the advocate) | Uses Global Prefix |
Referral friend reward prefix | Prefix for referral rewards received by the referred friend | Uses Global Prefix |
VIP tier reward prefix | Prefix for rewards associated with VIP tier benefits | Uses Global Prefix |
Simply enter your preferred prefix in the field. If you leave any field blank, Loloyal will automatically apply the global prefix for that reward type.
💡 Tips
Keep prefixes short and brand-relevant, such as
WELCOME-,VIP-, or your brand name.Prefixes can help identify where a discount came from, which is useful for tracking and support.
By customizing your discount code prefixes, you create a more seamless and branded customer journey—one that customers recognize, remember, and trust.