Customer Support

We work with thousands of merchants every year, and with over 25,000 live programs, the data we have on what works is solid, regardless of the type of business you run. This checklist and the recommendations for configuring a points and referral program are built from that data to give you the best starting point possible to grow your business.

___________________________________________________________

Loloyal Launch Checklist

Loloyal.com

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Activity & Time	Time	Checklist
1. Brand the rewards panel	5-10 minutes	From "like" to "love" with Loloyal.com. Explore the finest Loloyal brands with customizable options. Add Banner Images Name your banner title like a Greeting title and caption Customize your rewards panel to be an extension of your brand! 👨‍🎨 Set up a bottom banner to enhance your brand.
2. Integrate third-party apps	10-20 minutes	Popular integrations Email marketing Customer service/support Review generation Looking for more information on a particular integration? Check out our help guide.
3. Configure Points Program 🎁	15-30 minutes	Review place an order. (Eg. $100 order = 100 points at 1 point per dollar). Add social media earning actions Like on Facebook Follow on Instagram Add $3 off coupons (or $5, $10, $20)
4. Referral Program 👯‍♂️	10 minutes	Adjust the $ off reward to equal 10% of your store's average order value. Referring Customer Reward Referred Friend Reward
5. Pre-launch points import 📈	30 minutes	Before you start your project. If you want to give some loyal customers some points. Export customers from Loloyal. Delete all unnecessary columns. Adjust the points totals in the app. Re-import your adjusted points data import file.
6. Promote your program! 📣 Invite customers to join your program.	30 minutes	Email customers and let them know about the program. Include details about Points/Referrals. Use social media channels to promote your program. Send POP-UP reminders to increase program engagement.

Loloyal Launch Checklist

Introduction

Program Launch Checklist