Introduction
The Referral Program leverages the power of word-of-mouth from existing customers to help stores attract new customers. By offering referral rewards, it encourages loyal customers to share the store’s information, thereby achieving low-cost, high-efficiency customer growth.
Interactive Referral Reward Popups : A newly added referral reward popup in your online store offers a more intuitive and seamless user experience, helping boost engagement and conversion rates.
Branded Customization: Customize the popup design to match your brand’s style, ensuring consistency and enhancing user recognition and interaction.
Branded Referral Pop-up Setup
1. Navigate to Program > Referrals > Friends get reward >Friends get reward Pop-up, click Edit
2. Customize the button, pop-up shape, and background layout to match your brand.
3. Customize referral messages shown before and after customers claim their rewards.
4. Click Save.
Common Questions
1. What if my friend places their first order without using the coupon? Will I still get the reward?
Yes, absolutely! As long as your friend registers through your referral link and completes their first order, you'll still receive the referral reward even if they don’t use the coupon.
2. I already have an account. Can I still use a referral link?
Referral links are only valid for customers who haven't placed an order. If you’ve placed an order before, the referral discount and reward won’t apply.
3. What is a referral link?
A referral link is a unique, trackable link generated for each user. It’s tied to your account and ensures that successful referrals are correctly recorded when someone signs up and places their first order.
4. Is the referral link safe to use? Will it reveal any personal information?
Yes, referral links are encrypted and secure. They’re only used to track referrals and will never expose your personal details or order history.
5. How can I see who referred a purchase?
Go to Program > Activity, then scroll down to the Referrals section. There, you'll find a list of all referral activities, including who referred each purchase. Click the referrer to view more details.
