Introduction
Klaviyo is a powerful email marketing platform that helps you deliver personalized messages, build targeted campaigns, and track performance across your online store. By integrating Klaviyo with Trustoo loyalty, you can unlock deeper insights and better engage your loyalty program members.
With this integration, you can:
Sync loyalty program member data with your Klaviyo account
Segment customers using rewards program attributes
Personalize email campaigns with real-time loyalty data
Walkthrough Video
How to Integrate Klaviyo with Trustoo Loyalty
Step 1: Connect Klaviyo
Go to the Integrations section in your Trustoo Loyalty admin.
Find Klaviyo and click Setup.
Paste your Klaviyo Private API Key to connect.
📝 How to Create a Klaviyo API Key:
Install the Klaviyo app.
In Klaviyo, navigate to:
Settings > Account > API Keys > Create Private API KeyUse a Private, Full Access API key.
Ensure the key has read/write permissions for Lists and Profiles.
Step 2: Start Syncing
Once connected, you’ll see which Trustoo loyalty properties will sync. Click Sync customer data to begin.
📋 Note: All members in your Trustoo loyalty program will be added to Klaviyo.
Create Customer Segments Using Trustoo Loyalty Data
With synced data, you can create advanced segments in Klaviyo based on loyalty attributes, such as:
Trustoo loyalty Points Balance
Trustoo loyalty Birthday
Trustoo loyalty Referral URL
Trustoo loyalty State (Program Membership Status)
Trustoo loyalty VIP Tier Name
📝 Pro Tip: Name your segments clearly (e.g., "Gold Tier Members" or "High Points Earners") to stay organized.
Add Loyalty Info to Email Campaigns
You can personalize Klaviyo emails using Trustoo loyalty properties. To do this:
In your Klaviyo email template, click on a text box.
Select the Personalization (tag) icon.
Choose from the synced Trustoo loyalty variables (e.g., point balance, referral link).
Continue building your campaign as usual.
How to Test Trustoo loyalty Variables in Klaviyo?
Currently, Trustoo loyalty variables won’t display in previews or test emails. To test properly:
Create a test customer account on your store and join the rewards program.
Build a campaign in Klaviyo and send it only to your test account.
Open the email and verify that the rewards data displays correctly.
Make Your Email Campaigns Stand Out
Maximize engagement by clearly communicating the value of your loyalty program:
Explain how customers earn and redeem points (e.g., "Earn 1 point for every $1 spent").
Include clear CTA buttons that link to your rewards page or referral program.
Highlight exclusivity to drive loyalty (e.g., "This offer is for members only").
With Klaviyo and Trustoo loyalty working together, you can run smarter campaigns, personalize your messaging, and keep your customers engaged every step of the way.